Blūtha Longevity Collective
Brand Certification – SOP
Owner: Blūtha Certification Council
Last Updated: {{date}}Applies To: All Blūtha-aligned brands, venues, retreat centers, wellness products, and partner programs seeking Blūtha Longevity Collective Certification
0. Purpose & Scope
This SOP describes:
- The workflow for certifying brands and spaces as part of the Blūtha Longevity Collective
- The audit protocol Brand Certifiers must follow
- The scoring and decision rules for certification, provisional approval, re-certification, and suspension
Goal: Ensure that any partner using Blūtha marks genuinely aligns with:
- nervous-system safety
- regenerative & ethical business
- community care
- the Blūtha aesthetic and cosmology (“the Blūtha field”)
1. Roles & Responsibilities
1.1 Roles
Brand / Partner Applicant
- Submits application + required documents
- Provides access for experiential audit (visit, retreat, product trial, etc.)
- Receives and implements feedback / remediation
Lead Brand Certifier
- Primary owner of a given audit
- Conducts desk audit + experience audit
- Completes the 7-Vector Scorecard
- Drafts recommendation: Certified / Provisional / Not Ready
Peer Reviewer
- Reviews Lead’s notes, evidence, and scores
- Flags bias, inconsistencies, or missing information
- Signs off on final decision or requests rework
Certification Ops Coordinator
- Manages pipeline of applicants
- Schedules audits, visits, and calls
- Maintains Notion databases and templates
- Sends official decisions + keeps records
Certification Council (optional, quarterly)
- Reviews edge cases and escalations
- Samples completed audits to calibrate standards
- Updates this SOP as needed
2. Process Overview (Workflow)
2.1 Stages Summary
- Lead & Intent – Application received, basic fit check
- Assignment & Setup – Assign certifiers, create Audit Workspace
- Desk Audit – Online and document review
- Experience Audit – On-site / live / product test
- Scoring & Review – 7-Vector Scorecard + internal review
- Decision & Feedback – Status + conditions + guidelines
- Ongoing Monitoring & Re-Certification – Annual check-ins + triggered audits
3. Detailed SOP – Step by Step
3.1 Stage 1 – Lead & Intent
Owner: Certification Ops Coordinator
- Name, contact, website, category (retreat center / product / venue / program)
- Primary contact person + role
If pass:
Under ReviewIf fail:
Declined – Basic Fit3.2 Stage 2 – Assignment & Setup
Owner: Certification Ops Coordinator
- Overview (brand snapshot)
- Documents & Links
- Desk Audit Notes
- Experience Audit Notes
- 7-Vector Scorecard
- Decision & Conditions
- Follow-up / Re-Certification
- Website, booking system, social media
- Product pages / menus / retreats offered
- Any documents shared (policies, sourcing, internal codes)
3.3 Stage 3 – Desk Audit
Owner: Lead Brand Certifier Support: Peer Reviewer (later)
Checklist – Desk Audit
Output:
- Short summary (3–8 bullets) under “Desk Audit Notes”
- Early sense of risk areas to focus on in Experience Audit
3.4 Stage 4 – Experience Audit
Owner: Lead Brand Certifier
Depending on the type of brand:
A. Retreat Center / Venue / Live Program
- Arrival & on-boarding
- Facilitation style
- Group dynamics & safety
- Physical environment (cleanliness, accessibility, basic safety)
- How conflicts, breakdowns, or tears are handled
- Staff/facilitators (informal check-ins)
- Participants/guests (anonymous verbal feedback if consented)
B. Product / Brand (non-retreat)
- Packaging, instructions, and honesty of claims
- Effects on the body/nervous system
- Customer support interactions (optional test)
C. Digital Program / Membership
Experience Audit Notes (Notion Template)
- Date(s):
- Mode: (in-person / online / hybrid)
- Context: (which retreat, class, event, etc.)
- Highlights (what felt very aligned):
- Concerns (what felt off / needs improvement):
- Direct quotes / observations:
- Participant feedback snippets (if any):
3.5 Stage 5 – 7-Vector Scorecard & Review
Owner: Lead Brand Certifier Reviewer: Peer Reviewer
Paste this as a table in Notion:
7-Vector Audit Scorecard
Vector # | Dimension | Score (0–5) | Notes / Evidence |
1 | Nervous System & Safety | ||
2 | Integrity & Ethics | ||
3 | Embodied Experience Quality | ||
4 | Regeneration & Planet | ||
5 | Community & Culture | ||
6 | Business Health & Operational Coherence | ||
7 | Brand & Cosmology Alignment (Blūtha Field) |
Scoring key:
- 0 – Harmful / unacceptable
- 1 – Very weak, serious concerns
- 2 – Below minimum standard, needs major work
- 3 – Minimum acceptable / adequate
- 4 – Strong, minor improvements only
- 5 – Exemplary / flagship-level
Lead Certifier tasks:
- Non-consensual behavior or manipulation
- Serious safety violations
- Fraudulent / clearly deceptive marketing
- Hateful or discriminatory conduct
Peer Reviewer tasks:
- “Agree” or suggest +/– score adjustments with rationale
If disagreement is significant:
3.6 Stage 6 – Decision & Feedback
Owner: Lead Brand Certifier + Peer Reviewer Communications: Ops Coordinator
Use this decision logic:
A. Certified (Full)
- No red lines
- Average score ≥ 4.0
- No individual vector < 3
Actions:
Certified2 years (default; adjust if needed)Certification Expiry Date property in Brands DBB. Provisional Certification
- No red lines
- Average score 3.0–3.9
- One or more vectors < 3, but remediable
Actions:
Provisional6–12 months- Vector(s) needing work
- Required actions
- Deadline(s)
- Provisional certification letter
- Clear remediation requirements
- Check-in date / re-audit date
C. Not Yet Ready
- One or more red lines OR
- Average score < 3.0
Actions:
Not Yet Ready- Gentle decline letter
- High-level feedback (do not overwhelm; focus on major blocks)
3.7 Stage 7 – Ongoing Monitoring & Re-Certification
Owner: Ops Coordinator + Certifiers
Annual Light Check-In
- Ask brand for:
- Key changes in offerings, leadership, or policies
- Major new products/initiatives
- Any incidents/complaints and how they were resolved
- Basic metrics (bookings, NPS, notable feedback)
On Track→ Continue until expiryOn Track with Notes→ send written feedbackRe-Audit Recommended→ schedule deeper audit (desk + experience)
Full Re-Certification
- Repeat Stages 3–6 (Desk + Experience + Scorecard + Decision)
4. Notion Database Structure (Recommended)
You can model this in Notion with a few linked databases.
4.1 Database: Brands
Properties (sample):
- Name
- Category (Retreat, Venue, Product, Program)
- Location
- Website
- Primary Contact (Relation to Contacts DB)
- Status (Lead / Under Review / Certified / Provisional / Not Yet Ready / Suspended)
- Certification Start Date
- Certification Expiry Date
- Last Audit (Relation to Audits DB)
- Notes (short)
4.2 Database: Audits
Properties (sample):
- Brand (Relation to Brands)
- Audit Type (Initial / Re-Certification / Triggered / Annual Check-In)
- Lead Certifier (Relation to People)
- Peer Reviewer (Relation to People)
- Status (In Progress / Review / Completed)
- Audit Workspace (Link to page)
- Average Score (Number)
- Decision (Certified / Provisional / Not Ready / Other)
- Term Length (Months)
- Created Date / Completed Date
4.3 Database: People (Certifiers & Contacts)
Properties (sample):
- Name
- Role (Lead Certifier / Peer Reviewer / Ops / Brand Contact)
- Location
- Conflict-of-Interest Notes
5. Certifier Ethics & Conflict of Interest
Add this as a checklist each time you assign certifiers:
- hold equity or board role in the brand
- have a current romantic relationship with founder/key staff
- receive primary income from the brand
If conflict is significant:
6. Templates (Copy-Paste Blocks)
6.1 Audit Workspace Template (Page)
Title: Audit – {{Brand Name}} – {{Year}}
Sections:
- Overview
- Brand:
- Category:
- Location:
- Lead Certifier:
- Peer Reviewer:
- Audit Type: (Initial / Re-Cert / Triggered / Annual Check-In)
- Documents & Links
- Website:
- Booking:
- Socials:
- Internal docs (policies, sourcing, etc.)
- Desk Audit Notes
- Green flags:
- Yellow flags:
- Potential red flags:
- Experience Audit Notes
- (Use template from Section 3.4)
- 7-Vector Scorecard
- (Paste table from Section 3.5)
- Decision & Conditions
- Decision:
- Term:
- Key strengths:
- Conditions / Remediation:
- Follow-up & Re-Certification
- Next check-in date:
- Notes: